Analyst – Inbound Messaging – Customer Services (Pune)
Analyst – Inbound Messaging – Customer Services (Pune)
Blog Article
We're searching for a dedicated and motivated Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound chat. Your primary responsibility will be to provide outstanding customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in analyzing customer needs and offering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound messaging platforms.
- Addressing customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for interaction? Do you thrive in a dynamic environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll resolve a spectrum of customer inquiries, ensuring their delight.
- Cultivate your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the service industry.
If you are excited to make an impact, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for addressing customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, assisting them with their questions through live chat.
- Responsibilities include:
- Proactively connecting with customers via live chat
- Providing prompt and helpful solutions to customer inquiries
- Keeping a positive and professional demeanor at all times
- Working with other teams to ensure seamless customer service
If you are a team player with excellent communication skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to grow your career in customer service while making a difference in a growing company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with exceptional communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will address concerns in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing timely and friendly support via live chat. You'll be responsible for addressing customer inquiries, diagnosing issues, and guaranteeing a positive interaction.
We offer a collaborative work environment with opportunities for advancement. If you are excited to make a real impact, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a sharp eye for detail and a desire to deliver exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the initial point of contact for more info our valued customers. You will resolve their queries in a efficient and professional manner. Your communication skills will be critical in creating positive customer relationships.
At Eclerx Pune, we aim to create a inclusive work environment where you can grow both personally and professionally. We offer attractive compensation and benefits packages, as well as chances for career advancement.
- As you are a results-oriented individual with a strong work ethic and a real desire to make a meaningful impact, we encourage you to submit your application!